Returns Policy

We hope that you love our cuties just as much as we do ,so we provide a 14 day returns or exchange policy, with the exception on Earrings and Body care items under 'Health and Safety Act'. The following outlines our returns, exchanges and refund policy.  By processing your payment with Styling Tree, you are accepting the terms and conditions regarding shipping and any returns of your purchases. Return shipping will be at customer cost.

Please note that refunds will be provided for items assessed and deemed as faulty.  A store credit or exchange will be offered in all other circumstances.  All of our return policies abide by and are inline with Australian Consumer Law (ACL).

 We do not offer refunds or exchanges on sale or clearance  items.

We love all of our products and we hope our customers do too. Therefore to make it easy we will offer RETURNS to all of our retail (Australian only) customers within 14 days of the purchase. For any clarification of these matters, please contact us via email or phone us at hairstudio16 (03) 54496464.